Leadership in Design with Mary Ann O'Brien of OBI Creative.

Are you customer obsessed? You better be.

Whether you are the head of Customer Satisfaction at a Fortune 500 company or the lead designer on a major account, customer obsession is a must. We live in a digital world, and whether you are a Gen X, Gen Y or a Baby Boomer, the time has come to harness the power of customer insight to improve your leadership in design. Join us and Mary Ann O'Brien, CEO and founder of OBI Creative to uncover a renewed reverence for your customer.

A nationally-recognized branding and marketing thought leader, Mary Ann has been entrusted by some of the most successful brands in the world to help steer their strategic direction. Recognized as a pioneer in the world of marketing and technology, O’Brien and her team have worked with some of the most respected and admired brands in the retail, educational, real estate, financial, medical, digital convergence and wireless industries, helping them to craft everything from big picture strategy to tactical integration and world class advertising campaigns.